Return Policy

Full Return Service Process Specification
      1. Demand Confirmation: Customers confirm their return intention, sort out the corresponding commodity information and purchase details, and prepare relevant proof materials required for the application.
      2. Official Application: Submit return demand through the exclusive official service entrance, fill in true and accurate commodity and order information, and complete application submission.
      3. Preliminary Review: Our service team checks the authenticity of the order and the basic eligibility of the commodity, and feeds back the review result to the customer within the standard time limit.
      4. Commodity Return: After the application is approved, the customer packs the commodity completely and delivers it according to the specified receiving address and shipping requirements.
      5. Professional Inspection: After receiving the returned commodity, the inspection team conducts comprehensive detection of appearance, function and accessories to confirm whether it meets return standards.
      6. Final Settlement: For qualified commodities, complete refund or replacement settlement; for unqualified commodities, issue a detailed rejection explanation and return the commodity.
      Return time: Within 30 days after receiving the items.
      We will refund as soon as we see normal logistics.